Communication skills

Effective communication is the foundation on which companies and careers are built and a crucial component of lasting success.

Whether the audience is an entire organization or a single individual, effective communication requires bringing together different points of view and relaying that information without losing clarity or focus

Course Outline:

1. Introduction and Course Overview
2. Interpersonal Skills
3. Overview of Communication
4. Communication barriers
5. Communication Skills
6. How to Get People On Your Side?
7. The Wheel of Communion
8. The Importance of Voice
9. Assertiveness and How to Say No
10. Developing Assertiveness
11. Listening Skills
12. Indirect communication
13. Body Language and communication
14. Giving and Receiving Feedback
15. Your Personal Action Plan
16. Public speaking
17. Job interview